摘要
手术室作为医院外科诊疗与救治的核心环节,其运营效率直接关系到患者救治时效、医疗资源利用成本以及医患双方的满意度。当前国内多数医院手术室在信息化管理中仍存在信息标准不统一、流程衔接不顺畅、实时监管机制缺失等问题,严重制约了整体运行效率。本研究以个旧市人民医院或者个旧市人民医院(红河州滇南中心医院)手术室为研究对象,运用文献梳理、数据对照分析、满意度问卷调查等方法,对手术质量安全系统进行优化完善,规范手术护理全流程,建立实时监管体系,明确各岗位责任分工,并基于客观数据制定针对性改进措施。结果显示,系统优化后手术平均接台时间缩短至30分钟以内,层流净化手术间20分钟接台率达到89.7%,手术医师准时到岗率提升15.3个百分点,各项关键手术时间节点耗时均显著缩短。实践证明,完善手术质量安全系统能够切实提升手术室运营效率与护理服务质量,可为同类医院开展手术室信息化建设提供实践参考。
关键词: 质量安全;运营效率;环节管理;信息化
Abstract
The surgical room is the core link of hospital surgical diagnosis and treatment and rescue. Its operational efficiency directly affects the timeliness of patient treatment, the utilization cost of medical resources, and the satisfaction of both patients and medical staff. Currently, most hospitals' surgical rooms in China still have problems such as inconsistent information standards, unsmooth process connection, and the absence of real-time supervision mechanisms, which seriously restrict the overall operational efficiency. This study takes the surgical room of Jiujiang City People's Hospital or Jiujiang City People's Hospital (Dian Nan Central Hospital of Honghe Prefecture) as the research object, using methods such as literature review, data comparison analysis, and satisfaction questionnaire surveys to optimize and improve the surgical quality safety system, standardize the entire process of surgical care, establish a real-time supervision system, clarify the division of responsibilities for each position, and formulate targeted improvement measures based on objective data. The results show that after system optimization, the average waiting time for surgical procedures was reduced to within 30 minutes, the 20-minute waiting time for laminar flow clean operating rooms reached 89.7%, the punctuality rate of surgical physicians increased by 15.3 percentage points, and the time consumption of key surgical time nodes was significantly shortened. The practice proves that improving the surgical quality safety system can effectively enhance the operational efficiency and nursing service quality of the surgical room, and can provide practical references for similar hospitals to carry out surgical room information system construction.
Key words: Quality and safety; Operational efficiency; Process management; Informationization
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