Impact of nurse-patient communication on compliance and satisfaction of patients with chronic viral hepatitis
护患沟通对慢性病毒性肝炎患者依从性与满意度的影响

摘要

目的 探究护患沟通在慢性病毒性肝炎患者护理中的应用效果。方法 选取2024年3月-2025年3月期间在我院接受治疗的80例慢性病毒性肝炎患者作为研究对象，采用随机数字表法将其分为对照组和实验组，每组各40例。对照组实施常规护理，实验组在常规护理基础上，实施强化护患沟通干预。结果 实验组患者的治疗总依从率显著高于对照组（χ²=6.486，P=0.011）；实验组护理满意度高于对照组（χ²=6.275，P=0.012）；在依从性各维度中，实验组用药依从率、复查依从率、生活方式依从率均高于对照组（χ²值分别为5.165、5.854、6.646，P值均＜0.05）。结论 强化护患沟通可显著提高慢性病毒性肝炎患者的治疗依从性和护理满意度，对促进患者规范治疗、改善预后具有积极意义，值得在临床护理中推广应用。

Abstract

Objective To explore the application effect of nurse-patient communication in the nursing of patients with chronic viral hepatitis.
Methods A total of 80 patients with chronic viral hepatitis who received treatment in our hospital from March 2024 to March 2025 were selected as research subjects. They were divided into a control group and an experimental group by random number table method, with 40 cases in each group. The control group received routine nursing, while the experimental group received intensive nurse-patient communication intervention on the basis of routine nursing.
Results The total treatment compliance rate of patients in the experimental group was significantly higher than that in the control group (χ²=6.486, P=0.011); the nursing satisfaction of the experimental group was higher than that of the control group (χ²=6.275, P=0.012); in each dimension of compliance, the medication compliance rate, re-examination compliance rate and lifestyle compliance rate of the experimental group were all higher than those of the control group(χ²values were 5.165, 5.854 and 6.646 respectively, and all P values were<0.05).
Conclusion   Strengthening nurse-patient communication can significantly improve the treatment compliance and nursing satisfaction of patients with chronic viral hepatitis, which has positive significance for promoting standardized treatment and improving prognosis of patients, and is worthy of popularization and application in clinical nursing.