Analysis of the application effect of mobile nursing in the quality management of nursing in secondary hospitals
移动护理在二级医院护理质量管理中的应用效果分析

摘要

目的 旨在探讨移动护理对二级医院护理质量管理的影响。方法 我院2024 年3月开始使用移动护理信息化平台，选取运行前（2023年9月至 2024年2月）收治的8500例住院患者和运行后（2024年6月至 2024年12月）收治的8500例住院患者以及300名护士作为研究对象，分别纳入对照组和观察组。比较护理敏感指标发生率、护理质控指标落实率，访谈患者对移动护理的体验与建议，并同时调查护理人员的满意度。结果 与运行前相比，运行后护理敏感指标发生率下降，差异有统计学意义（P＜0.05）；护理质控指标落实率提升，差异有统计学意义（P＜0.05）；运行后患者总体满意度和护理人员满意度较高，差异有统计学意义（P＜0.05）。移动护理借助移动终端设备（如PDA），实现了护理信息的实时采集、传输与共享，打破了时间和空间的限制，对护理工作流程优化、护理效率提高、护理安全保障及患者满意度提升的积极影响，为提升护理质量带来了新的契机。结论 研究表明，移动护理凭借信息技术优势，有效解决了传统护理模式的诸多弊端，对于优化护理服务、提高医疗水平具有重要的现实意义，是推动护理质量持续改进的重要手段，具有广泛的推广应用价值。

Abstract

Objective To explore the impact of mobile nursing on the quality management of nursing in secondary hospitals.
Methods Our hospital began to use the mobile nursing information platform in March 2024. 8,500 inpatients admitted before the operation (from September 2023 to February 2024) and 8,500 inpatients admitted after the operation (from June 2024 to December 2024), as well as 300 nurses, were selected as the research subjects and divided into the control group and the observation group respectively. The incidence of nursing sensitive indicators, the implementation rate of nursing quality control indicators, patients' experiences and suggestions on mobile nursing, and the satisfaction of nursing staff were compared.
Results Compared with before the operation, the incidence of nursing sensitive indicators decreased after the operation, with statistically significant differences (P < 0.05); the implementation rate of nursing quality control indicators increased, with statistically significant differences (P < 0.05); the overall satisfaction of patients and the satisfaction of nursing staff were higher after the operation, with statistically significant differences (P < 0.05). Mobile nursing, through mobile terminal devices (such as PDAs), realizes the real-time collection, transmission and sharing of nursing information, breaking the limitations of time and space. It has a positive impact on the optimization of nursing work processes, the improvement of nursing efficiency, the guarantee of nursing safety, and the improvement of patient satisfaction, bringing new opportunities for improving the quality of nursing.
Conclusion   The research shows that mobile nursing, by leveraging the advantages of information technology, effectively solves many problems of the traditional nursing model. It is of great practical significance for optimizing nursing services and improving medical levels. It is an important means to promote the continuous improvement of nursing quality and has wide application and promotion value.