Study on the influence of PDCA cycle management on the management quality of fever clinic
PDCA循环管理对发热门诊管理质量的影响研究

摘要

目的 分析PDCA循环管理对发热门诊管理质量的影响研究。方法 选择2023年1月-2023年12月内于我院发热门诊就诊的患者100例，将其按随机分组方法分为对照组（50例，采取常规护理管理方法）和观察组（50例，采取PDCA循环管理方法），对两组患者的临床护理效果，如患者护理满意度、护理管理质量评分、患者发热知识知晓率以及交叉感染率进行对比和评估。结果 两组在护理后均取得一定效果，但观察组的患者护理满意度高于对照组。同时，观察组患者的护理管理质量评分和患者发热知识知晓率均高于对照组患者，而观察组患者的交叉感染率低于对照组患者，差异均有统计学意义（P＜0.05）。结论 在对发热门诊就诊的患者实施PDCA循环管理取得明显的效果，可显著提高患者的护理满意度，提高发热知识普及度和管理质量，降低患者的交叉感染率。有较高应用价值。

Abstract

Objective To analyze the effect of PDCA cycle management on the quality of fever clinic management.
Methods A total of 100 patients in the fever clinic of our hospital from January 2023 to December 2023 were selected and divided into control group (50 cases, routine nursing management method) and observation group (50 cases, PDCA cycle management method) according to random grouping method. Clinical nursing effect of the two groups of patients was analyzed. For example, patients' nursing satisfaction, nursing management quality score, patients' fever knowledge awareness rate and cross-infection rate were compared and evaluated.
Results Both groups achieved some effect after nursing, but the nursing satisfaction of patients in the observation group was higher than that in the control group. At the same time, the nursing management quality score and fever knowledge awareness rate of patients in the observation group were higher than those in the control group, while the cross infection rate of patients in the observation group was lower than that in the control group, with statistical significance (P < 0.05).
Conclusion   PDCA cycle management is effective for patients in fever clinic, which can significantly improve nursing satisfaction, popularize fever knowledge and management quality, and reduce cross-infection rate. It has high application value.